EMR Software Blog (EHR Software)

EMR System reseller medicalcharting.com shuns walmart and dell emr hoopla and instead offers doctors a personal, one on one, consultant\expert approach to EMR system software implementation.

MedicalCharting.com President Harry Selent, says “Physicians and doctors do not currently buy automobiles at cheap discount prices and then work on them in their own garage at home.  Instead, they seek out qualified automobile dealers that offer personalized sales, service, and “after the sale” support.  Doctors will work the same way with EMR software vendors, even more so than their automobiles, because their medical practice is the “engine” that “Pays” for the automobile and other investments.  Hence, doctors will not approach this as a “off the shelf” solution that you can go to walmart or sam’s club and purchase.”  Harry Selent also stated “the medical software world and especially EMR software is renowned for “shelfware” - in other words software that was purchased, then put up on a “shelf” somewhere because of lack of support, training, and ongoing implementation and service.”  “Thats whats wrong with the walmart-dell deal, there is no local “person” at the local level that can support the doctors office and do the handholding to help them fully implement an EMR system.

Who will be there to support the doctor when he thinks he’s ready to go paperless, make the switch, and the waiting room is backed up with angry patients because the office staff don ‘t know what to do, or because the templates the doctor thought would streamline his practice, actually are taking more time and impacting his revenue flow?  The walmart-dell deal is bound for failure because they lack the local person to deal with and help the doctor make the transition, and the doctor expect that.

The Medisoft Clinical approach at www.medicalcharting.com will succeed because local dealers will hand hold the doctors offices and guide them thru the implementation jungle.

Seems like the state of Vermont, in its “infinite” wisdom, is attempting to tax medical claims to help pay for a pilot project to implement electronic medical records software in the state.

Its not clear how the “tax” will work, if it will be added by the doctors and hospitals to the patients bill, or if it will be a tax to the doctors and hospitals.

Bad, bad, bad from my thinking.  First of all we are “taxing” the sick to pay for something that will benefit everyone. Secondly, I don’t want the Federal or State government getting involved in dictating what an Electronic Medical Record will look like or influence the decision making of the private doctor.  Lastly, the system proposed for Vermont, doesn’t adequately address “privacy” concerns (if the state helps fund and pay for the software, do they get a “free” peek at the records whenever they want? Or would they need a court order to view it?  What are the punishments for privacy infringement?).  This is BAD public policy as far as I’m concerned.

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